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Terms And Conditions

360Assist

Terms and Conditions

Fixed Price Car Service 360Assist Club

1. Parties to Agreement
Agreements in relation to 360Assist Club Membership is between Fixed Price Car Service ACN 603 218 515 ('FPCSA' or "our" or "we"), as operator of the 360Assist Club, and yourself, as Club Membership Holder.
Applications for 360Assist Club Membership are subject to review by FPCSA and Club Membership may be denied at the sole discretion of FPCSA.


2. Club Membership Packages


2.1 Club Member Privileges
In consideration of your payment of the Annual Membership Fee for the 360Assist Platinum Package or the 360Assist Essentials Package (Annual Membership Fees are set out on our webpage), you will be entitled to benefits set out in clauses 2.2 and 2.3 below.


2.2 360Assist Platinum Package
If you sign up to the 360Assist Platinum Package, you will be entitled to receive vouchers entitling you to discount of 10% off Eligible Vehicle servicing Australia-wide and:
(a) Discount vouchers for the following:
(i) Up to $500 towards costs of Breakdowns after a service by a FPCSA Authorised Workshop;
(ii) Up to $90 towards costs of certain tyre puncture repairs;
(iii) $100 discount off a full window tint with Tint a Car; and
(iv) $100 discount off tyres purchased from Road Runner Mobile Tyres.
(b) Members can also obtain services at preferential price for Club Members from time to time, currently available directly from:
(i) Allianz Global Assistance - Roadside Assistance;
(ii) Road Rewards - $500 insurance excess cover
(iii) Right 2 Drive - Costs of Replacement Vehicle,
and FPCSA will pay the application costs on your behalf out of your Annual Membership Fee.
(c) FPCSA may provide information and other benefits to Club Members from time to time.


2.3 360Assist Essentials Package
If you sign up to the 360Assist Essentials Package, you will be entitled to receive vouchers entitling you to discount of 10% off Eligible Vehicle servicing Australia-wide and:
(a) Discount vouchers for the following:
(i) Up to $500 towards costs of breakdowns after a service by a FPCSA Authorised Workshops;
(ii) $100 discount off a full window tint with Tint a Car; and
(iii) $100 discount off tyres purchased from Road Runner Mobile Tyres;
(b) Members can also obtain services at preferential price for Club Members, directly from:
(i) Allianz Global Assistance Global Assistance - Roadside Assistance;
(ii) Right 2 Drive - Costs of Replacement Vehicle,
and FPCSA will pay the application costs on your behalf out of your Annual Membership Fee.


3. Member Discount Vouchers
Discount vouchers issued pursuant to clauses 2.2 and 2.3 are subject to the terms and conditions in this clause 3.


3.1 FPCSA Discount Vouchers
(a) 10% off Eligible Vehicle servicing Australia-wide: This discount is available to all 360Assist Club Members, regardless of which Package you have signed up for. We will provide you with a non-transferable discount voucher for 10% off logbook and basic servicing for eligible vehicles at FPCSA Authorised Workshops. You will be informed of the current FPCSA Authorised Workshops when you contact us to book the service at https://www.fixedpricecarservice.com.au. This discount voucher is only valid at and in respect of services provided by FPCSA Authorised Workshops (and no other workshops). This discount is defined in the relevant Terms and Conditions which can be found here.
(b) Up to $500 discount from Eligible Breakdown costs: This discount of up to $500 is available to all 360Assist Club Members, regardless of which Package you have signed up for, if your vehicle becomes immobile within 30 days of service at a FPCSA Affiliated Workshop, towards further services required to resolve the issue. This discount voucher is issued subject to the Terms and Conditions which can be found here.
(c) Up to $90 tyre puncture cover: This discount is only available to 360Assist Club Members who have signed up for the 360Assist Platinum Package. We will give such Members a non-transferable discount voucher for up to $90 contribution per membership year to a FPCSA Authorized Tyre Puncture Repair Service. This discount voucher is issued subject to the Terms and Conditions which can be found here.
(d) Discounts on a full window tint from Tint a Car: This discount is available to all 360Assist Club Members, regardless of which Package you have signed up for. We will give you a non-transferable discount voucher for up to a $100 on a complete car tint purchased from Tint a Car. This discount voucher is issued subject to the Terms and Conditions which can be found here
(e) Discounts on tyres purchased from Road Runner Mobile Tyres: This discount is available to all 360Assist Club Members, regardless of which Package you have signed up for. We will give you a non-transferable discount voucher for up to a $100 on a complete set of four tyres and fitment purchased from Road Runner Mobile Tyres. This discount voucher is issued subject to the Terms and Conditions which can be found here.


3.2 Part of these Terms and Conditions
The Terms and Conditions referred to in clause 3 are incorporated into and form part of these Terms and Conditions, but in cases of conflict or ambiguity, this document prevails.


4. Third Party Offers for Club Members
From time to time, third parties offers Club Members discount on goods or services (Third Party Offers). Currently, the flowing preferential pricing offers (Third Party Offers) are available to Club Members, from the parties listed below.
(a) Allianz Global Assistance Offer - 12 months Allianz Global Assistance Roadside Assistance: AGA Assistance Australia Pty Ltd (Allianz Global Assistance) is offering all 360Assist Club Members, regardless of which Package you have signed up for, the Allianz Global Assistance Road Side Assistance Package provided by Allianz Global Assistance. A summary of the Terms and Conditions of the Allianz Global Assistance offer can be found here, although you must enter into an agreement directly with Allianz Global Assistance by following the links from there.
(b) Road Rewards Offer - Up to $500 insurance excess cover: Road Rewards Pty Ltd (Road Rewards) is offering Club Members who have signed up for the 360Assist Platinum Package, an Excess Protection policy, which provides 'At Fault' excess cover up to $500 per membership year. A summary of the Terms and Conditions of the Road Rewards Offer can be found here, although you must enter into an agreement directly with Road Rewards by following the links from there.
(c) Right2Drive Offer - Replacement vehicle in not-at-fault accident: Right2Drive is offering Club Members, regardless of which Package you have signed up for, Not at Fault Vehicle Replacement provided by Right2Drive. A summary of the terms and conditions of the Right2Drive Offer can be found here, although you must enter into an agreement directly with Right2Drive by following the links from there. FPCSA does receive a referral fee from Right2Drive for any introduced business.


4.2 Commissions
FPCSA may work on a commission basis with some or all of our Third Party Providers and affiliated workshops.


5. Limitation of Liability and Release of Claims


5.1 Third Party Offers
(a) The Third Party Offers are discount offers made by these service providers to Club Members, subject always to your meeting their acceptance criteria in your offer to them. You offer to enter into an agreement directly with them, when you follow the links above to apply for their services. There is not guarantee that they will accept your offer to enter into an agreement with them and FPCSA has no control over this process. Your eligibility to claim Third Party Benefits will be determined solely by the Third Party Benefit Provider in accordance with their Terms and Conditions.
(b) Should any Third Party Benefit Provider fail to perform their Benefit or cause you loss or damage in the course of performing their Benefit, you must look only to them for a replacement Benefit or indemnification for any loss or damage you may incur.


5.2 Limitation of FPCSA Liability
Despite anything in these Terms and Conditions, this clause 4 sets out the entire financial liability of the FPCSA (including any liability for the acts or omissions of its employees, agents, consultants, and subcontractors) to the Club Member in respect of:
(a) any breach of these Terms and Conditions;
(b) any Claim by the Club Member against the FPCSA under or in relation to these Terms and Conditions or its subject matter;
(c) any use made by the Club Member of the Services, the Deliverables or any part of them; and
(d) any representation, statement or tortious act or omission (including negligence) arising under or in connection with these Terms and Conditions.


5.3 Statute and Common Law
(a) All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these Terms and Conditions.
(b) Except for any implied condition, guarantee or warranty the exclusion of which from these Terms of Service would contravene any statute or cause any part of these Terms of Service to be void (“Non Excludable Condition”), FPCSA excludes from these Terms of Service all conditions, guarantees, representations, warranties and terms, implied by statute, common law or custom.
(c) Except for any liability in relation to a Non Excludable Condition, FPCSA (including its officer, employees and agents, for whom it accepts benefit under these Terms and Conditions as agent and trustee) excludes all liability whether arising in tort (including, without limitation, negligence), contract or otherwise for any personal injury or any other loss or damage whether direct, indirect, special or consequential, including but not limited to loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of use, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses of any nature and howsoever arising from, connected with or directly or indirectly caused by:
(i) provision of any discount vouchers;
(ii) Club Members applying for goods or services from Third Party Providers;
(iii) provision, use of or reliance on 360Assist Club Privileges, including but not limited to:
(A) any Benefit provided by a third party including any Third Party Providers;
(B) any technical difficulties or equipment malfunction (whether or not under FPCSA’s control).


5.4 Australian Consumer Law
Nothing in these terms affects the statutory rights of any person under The Australian Consumer Law or any other applicable law, to the extent that they cannot be lawfully excluded.


5.5 Limitation of Liability
(a) FPCSA's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance, or contemplated performance of these Terms and Conditions, or provision of any goods or services to or at your direction, will be limited to the Annual Membership Fee.
(b) To the maximum extent permitted by law and subject to clause 4.4:
(i) we exclude liability for any loss or damage suffered by you in connection with Third Party Offers that are to be provided by Third Party Providers;
(ii) you hereby release, discharge and indemnify and hold harmless FPCSA from and against any claims, damages, costs, losses and expenses based on or relating to your reliance on or use of any Third Party Offers; and
(iii) to the extent that provisions of the Australian Consumer Law and other applicable law provides that FPCSA cannot limit its liability in accordance with clause (i) or (ii) then to the extent permitted by law, FPCSA's liability under those provisions is limited as follows: at FPCSA's option:
(A) the replacement or re-supply of equivalent goods or services; or
(B) repair of the goods; or
(C) payment of the cost of having the goods repaired or modified.


6. General Terms and Conditions of Club Membership


6.1 Term
(a) All 360Assist Club Registrations are for a one (1) year term beginning within 48 hours of the date FPCSA receives the Annual Membership Fee for the 360Assist Platinum Package or the 360Assist Essentials Package in full.
(b) 360Assist Club Membership entitles you to 12 months access to Member Privileges that you are entitled to under your Package which expires on the anniversary date of your 360Assist Club Membership purchase.


6.2 Not-transferrable
(a) The 360Assist Club Member Privileges are only available to the Membership Holder and can only be used in relation to the Eligible Vehicle registration number associated with the Club Membership.
(b) The Member Privileges and any rights they confer cannot be sold, transferred, assigned, exchanged, redeemed for cash or otherwise dealt with except in accordance with these Terms and Conditions. No refund is available for any portion of a Benefit which is not 100% percent claimed in a membership year.


6.3 Time for payment
All Club Fees must be paid in full at time of 360Assist Club Registration.


6.4 No refunds
Subject to any cooling off or other consumer protection imposed by applicable legislation, including the Australian Consumer Law, all 360Assist Club Annual Membership Fees are non-refundable once paid.


6.5 Fair use
If you use your 360Assist Club Membership in a manner that is illegal, fraudulent or for a vehicle that is not registered as a part of a 360Assist Club Membership, or if you allow a third-party to use your 360Assist Club Membership, FPCSA will be entitled to terminate your 360Assist Club Membership.


6.6 New Privileges
FPCSA reserves the right to make available to 360Assist Club Membership Holders new FPCSA Member Privileges, Third Party Benefits, Club Membership Packages and limited time offers.


7. Privacy
FPCSA will deal with your personal information in accordance with privacy laws applicable in Australia. Subject to these laws, you do acknowledge:
(a) Your personal details may be disclosed by FPCSA to Third Party Providers, and by Third Party Providers to Third Parties, for the purpose of performing their obligations to you.
(b) Unless you elect otherwise, your personal information may be shared by FPCSA with Third Parties for the purpose of providing you with marketing and promotional material via mail, email, SMS, MMS, iM or telephone. If you elect not to have your personal information shared for these purposes, you will receive no other communication from FPCSA or Third Parties other than in relation to your 360Assist Club Membership, product issues and customer satisfaction measures. To elect not to receive marketing and promotional materials from FPCSA or Third Parties, please email contact@fixedpricecarservice.com.au or call 1300 915 307.


8. General


8.1 Waiver
No failure, delay, relaxation or indulgence on the part of a party in exercising any right, power, privilege or remedy in connection with these Terms and Conditions, operates as a waiver of that right, power, privilege or remedy nor does any single or partial exercise of any right, power, privilege or remedy preclude any other or further exercise of that or any other right, power, privilege or remedy. A waiver is not valid or binding on the party granting that waiver unless in writing and duly signed on behalf of that party.


8.2 Costs
Each party will pay its own costs relating to the preparation, negotiation and performance of these Terms and Conditions.


8.3 Further Assurance
All parties must do all things reasonably necessary to give full effect to these Terms and Conditions and the transactions contemplated by these Terms and Conditions.


8.4 Exclusion of Warranties
No party gives any warranties and makes no representations not expressly set out in these Terms and Conditions.


8.5 Severability
If any part of these Terms and Conditions is, or becomes, legally invalid or unenforceable, the remainder of these Terms and Conditions subsists and remains enforceable.


8.6 Entire Understanding
These Terms and Conditions contains the entire agreement between the parties as to its subject matter. All representations or agreements, whether oral or in writing made prior to the date of these Terms and Conditions and relating to any matter dealt with in these Terms and Conditions are merged in these Terms and Conditions and do not have any effect from the date of these Terms and Conditions.


9. Acknowledgement
By entering into a contract with FPCSA to subscribe for 360Assist Club Membership, you confirm that you have read and understood the Terms of Service set out above and agree to be bound by them.


10. Interpretation
In these terms and conditions:
(a) defined terms have meaning provided in the clause they appear in;
(b) any reference to the background, or any schedule or exhibit, is a reference to that thing which is part of these Terms and Conditions;
(c) in calculating any period of time commencing from a particular day, the period commences on the following day and the following day counts as part of that period;
(d) where an expression, word or phrase is given a particular meaning, then other parts of speech based on that expression, word or phrase and other grammatical forms of that expression, word or phrase, have corresponding meanings;
(a) the rule of interpretation which sometimes requires that a document be interpreted to the disadvantage of the party which put the document forward, does not apply;
(b) a reference to these Terms and Conditions or any other agreement, arrangement or document, includes any variation, novation, supplementation or replacement of them;
(c) where an expression is defined anywhere in these Terms and Conditions, it has the same meaning throughout;
(d) a reference to any gender includes all genders;
(e) headings are for convenience of reference only and do not affect interpretation;
(f) a mention of anything after include, includes or including, does not limit what else might be included;
(g) if an example is given of anything, including an example of a right, obligation or concept, the example does not limit the scope of that thing;
(h) a reference to any legislation or legislative provision includes any statutory modification or re-enactment of, or legislative provision substituted for, and also any subordinate legislation issued under, that legislation or legislative provision;
(i) a reference to dollars or $ is to an amount in Australian currency;
(j) the singular includes the plural and vice versa;
(k) a reference to any party to these Terms and Conditions or to any other document or arrangement, includes that party’s legal personal representatives, substitutes (including, without limitation, any person taking by novation), successors and permitted assigns;
(l) a reference to a person includes a body corporate, partnership, joint venture, incorporated or unincorporated association, authority, state, government, or government or quasi-government body;
(m) a reference to anything (including any amount) is a reference to the whole or any part of it (except that nothing in this provision excuses a party from performing the whole of an obligation just because they have performed part of the obligation); and
(n) an agreement, undertaking, representation or warranty by or in favour of two or more persons, binds or is for the benefit of all of them jointly and each of them individually.


12 months Roadside Assistance

Allianz Global Assistance Roadside Assistance Terms and Conditions available here.


10% off Car Servicing

Discount Voucher - 10% off Eligible Service Costs

For All Club Members

Terms and Conditions

Discount on Eligible Service
within the Fixed Price Service Authorised Workshop Network

Current as 10th June 2016

1. Issue of Discount Voucher
The Discount Voucher is issued to all members (Club Members) of the Fixed Price Car Service 360Assist Club (Club) operated by Fixed Price Car Service Australia Pty Ltd ACN 603 218 515 (FPCSA), regardless of whether Club Members have the 360Assist Platinum Package or the 360Assist Essentials Package.


2. Conditions precedent to redemption of Discount Voucher
FPCSA will honour the Discount Voucher in accordance with these terms and conditions, subject to the following:
(a) you have registered your vehicle, the subject of the Discount Voucher, with FPCSA when you became a Club Member (Registered Vehicle);
(b) the Registered Vehicle is:
(i) a passenger vehicle, utility or other light vehicles which are not used in commerce;
(ii) not motor bikes, motor scooters, motor homes, rental vehicles, campers, trailers, limousines, any vehicle used for commercial purposes or vehicle manufactured to seat more than eight occupants or a similar vehicle; and
(iii) roadworthy and well maintained at all times during the Term;
(c) you live and keep the Registered Vehicle in the Service Area;
(d) you have taken all reasonable steps to protect the Registered Vehicle from breakdown and comply with the manufacturer’s servicing, operating and safety recommendations (found in the vehicle handbook, on the manufacturer’s website or obtained from any authorised service centre); and
(e) the Registered Vehicle has not been used in racing competitions, time trials, rallies, speed testing, pace making, reliability trials, street racing, sustained loss of traction, burn outs, drifting or off-road driving.


3. When does the discount apply?
The Discount Voucher entitles you to a discount of up to 10% (Discount Amount) off any Eligible Service to Registered Vehicles incurred during the Term. The Discount Voucher may be redeemed if the following conditions have been met:
(a) you book the Registered Vehicle for an Eligible Service with a FPCSA Repairer using the FPCSA Booking Service;
(b) the Registered Vehicle receives an Eligible Service from a FPCSA Repairer during the Term; and
(c) the FPCSA Repairer charged for the Eligible Service (Eligible Service Cost).


4. Term of Discount Voucher
The Discount Voucher is only valid during your 12 month Club Membership (Term). If you renew your membership, the Discount Amount for that Term does not roll-over and any amount remaining on the Discount Voucher at the completion of the Term is forfeited. A new Discount Amount will apply to the new Term.


5. Maximum total Discount Amount from FPCSA Repairers
(a) The Discount Amount is the total maximum amount that can be claimed under the Discount Voucher during the Term. The Discount Voucher may be redeemed in relation to multiple actual Eligible Service Costs incurred by you up to the Discount Amount during the Term.
(b) Any Eligible Service Cost exceeding the Discount Amount (Additional Costs) will be your sole responsibility. For the avoidance of doubt, FPCSA has no liability in respect of any Additional Costs regardless of the cause.

6. How to redeem your Discount Voucher 

Subject to clause 3, the Discount Amount will be applied to the Eligible Service Cost at the time of booking with the FPCSA Booking Service.


7.  Third party workshops excluded

The Discount Voucher cannot be redeemed in relation to goods or services provided at workshops or repairers that are not FPCSA Repairers, regardless of the cause.


8. Discount Voucher non-transferable and non-redeemable
The Discount Voucher may not be transferred to third parties or to new vehicles and is not redeemable for cash or refundable due to non-use during the Term.


9. Discount applies to Registered Vehicle only
The Discount Voucher may only be redeemed for Eligible Service undertaken, subject to these terms and conditions, on the Registered Vehicle.


10. General conditions of Discount Voucher
(a) If you breach any provision in these terms and conditions or in the Club Terms and Conditions, you will not be entitled to redeem your Discount Voucher.
(b) To the maximum extent permitted by law, FPCSA reserves the right to change or modify these terms and conditions at any time, subject to publication of the change on the FPCSA website.
(c) These terms and conditions form part of and are subject to the Club Terms and Conditions.


11. Disclosure of commissions
FPCSA receives a commission from any FPCSA Repairer that performs a service.


12. Australian Consumer Law
Nothing in these terms affects the statutory rights of any person under the ACL or any other applicable law, to the extent that they cannot be lawfully excluded.


13. Limitation of liability
(a) FPCSA's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance, or contemplated performance of these terms and conditions, or provision of any goods or services to or at your direction, will be limited to the your annual membership fee as a Club Member.
(b) To the maximum extent permitted by law:
(i) we exclude liability for any loss or damage suffered by you in connection with the services that are to be provided by any Third Party Providers;
(ii) you hereby release, discharge and indemnify and hold harmless FPCSA from and against any claims, damages, costs, losses and expenses based on or relating to your reliance on or use of any services provided by Third Party Providers; and
(iii) to the extent that provisions of the ACL and other applicable law provides that FPCSA cannot limit its liability in accordance with clause (i) or (ii) then to the extent permitted by law, FPCSA's liability under those provisions is limited as follows at FPCSA's option:
(A) the replacement or re-supply of equivalent goods or services; or
(B) repair of the goods; or
(C) payment of the cost of having the goods repaired or modified.


14. Acknowledgement
By entering into a contract with FPCSA you confirm that you have read and understood the terms and conditions set out above and agree to be bound by them.


15. Definitions
Terms not defined in these terms and conditions are defined in the Club Terms and Conditions. In these terms and conditions, capitalised terms are defined as follows:
ACL means the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Additional Costs has the definition given to it in clause 5(b).
Club has the definition given to it in clause 1.
Club Member has the definition given to it in clause 1.
Club Terms and Conditions means the terms and conditions of the Club entered into between yourself and the Club upon becoming a Club Member.
Discount Amount has the definition given to it in clause 3.
Discount Voucher means a voucher for the redemption of a discount (in electronic, paper or any other form) provided by FPCSA in relation to these terms and conditions.
Eligible Service are logbook and basic services performed at a FPCSA Repairer at the intervals and to the standards prescribed by your registered vehicle manufacturer.
Eligible Service Cost are the total cost incurred by you for an Eligible Service as defined in clause 3(c).
FPCSA has the definition given to it in clause 1.
FPCSA Booking Service means booking the Eligible Service with a FPCSA Repairer through the FPCSA website at https://www.fixedpricecarservice.com.au or by telephone on 1300 915 307. Bookings made outside of business hours will be confirmed the following day.
FPCSA Repairer means a FPCSA affiliated workshop or repairer as advised by FPCSA or as identified on the FPCSA website.
Registered Vehicle has the definition given to it in clause 2(b).
Service Area means Australia, including mainland Australia, Tasmania, Phillip Island or any other area in Australia that is trafficable by a two-wheel drive recovery vehicle or any Australian island that is accessible by a two wheel drive vehicular bridge (excluding ferries)
Third Party Providers means any third party not related to FPCSA and includes the FPCSA Repairers.
Term has the definition given to it in clause 4.

 


$500 Auto Excess Cover

 Road Rewards $500 at-fault excess protection Terms and Conditions are available here.

 


$500 Breakdown Cover

Discount Voucher - Breakdown Repairs

Terms and Conditions

Discount on Post-Service Breakdown Repairs
Within the Fixed Price Car Service Affiliated Workshops Network

Current as 10th June 2016

1. Issue of Discount Voucher
The Discount Voucher is issued to all members (Club Members) of the Fixed Price Car Service 360Assist Club (Club) operated by Fixed Price Car Service Australia Pty Ltd ACN 603 218 515 (FPCSA), regardless of whether Club Members have the 360Assist Platinum Package or the 360Assist Essentials Package.


2. Conditions precedent to redemption of Discount Voucher
FPCSA will honour the Discount Voucher in accordance with these terms and conditions, subject to the following:
(a) you have registered your vehicle, the subject of the Discount Voucher, with FPCSA when you became a Club Member (Registered Vehicle);
(b) the Registered Vehicle is:
(i) a passenger vehicle, utility or other light vehicles which are not used in commerce;
(ii) not motor bikes, motor scooters, motor homes, rental vehicles, campers, trailers, limousines, any vehicle used for commercial purposes or vehicle manufactured to seat more than eight occupants or a similar vehicle; and
(iii) roadworthy and well maintained at all times during the Term;
(c) you live and keep the Registered Vehicle in the Service Area;
(d) you have taken all reasonable steps to protect the Registered Vehicle from breakdown and comply with the manufacturer’s servicing, operating and safety recommendations (found in the vehicle handbook, on the manufacturer’s website or obtained from any authorised service centre); and
(e) the Registered Vehicle has not been used in racing competitions, time trials, rallies, speed testing, pace making, reliability trials, street racing, sustained loss of traction, burn outs, drifting or off-road driving.


3. When does the discount apply?
The Discount Voucher entitles you to a discount of up to $500 (Discount Amount) off any Repair Costs incurred during the Term. Subject to the exclusions in clause 4, the Discount Voucher may be redeemed if the following conditions have been met:
(a) the Registered Vehicle becomes immobile under its own propulsion (Breakdown);
(b) the Registered Vehicle was serviced by any FPCSA Repairer using the FPCSA Booking Service (Relevant Service) during the 30 days preceding the Breakdown;
(c) the Registered Vehicle was deemed immobile by an Allianz Road Side Assistance Representative when it attended at the Breakdown;
(d) the Registered Vehicle was towed to any FPCSA Repairer (Secondary FPCSA Repairer) and that Secondary FPCSA Repairer repaired the Fault that caused the Breakdown; and
(e) the Secondary FPCSA Repairer charged for the repair of the Fault (Repair Costs).


4. Faults excluded from Discount Voucher
The Discount Voucher does not apply:
(a) to any fault caused by the FPCSA Repairer at the time of the Relevant Service which would be subject to the statutory warranties and guarantees implied under the ACL. The remedies available to consumers under the ACL shall apply to these Faults; and
(b) to a Fault that you were informed of by the FPCSA Repairer when receiving the Relevant Services and you failed to take action to remedy that Fault.


5. Term of Discount Voucher
The Discount Voucher is only valid during your 12 month Club Membership (Term). If you renew your membership, the Discount Amount for that Term does not roll-over and any amount remaining on the Discount Voucher at the completion of the Term is forfeited. A new Discount Amount will apply to the new Term.


6. Maximum total Discount Amount from FPCSA Repairers
(a) The Discount Amount is the total maximum amount that can be claimed under the Discount Voucher during the Term. The Discount Voucher may be redeemed in relation to multiple actual Repair Costs incurred by you up to the Discount Amount during the Term.
(b) Any Repair Costs exceeding the Discount Amount (Additional Costs) will be your sole responsibility. For the avoidance of doubt, FPCSA has no liability in respect of any Additional Costs regardless of the cause.


7. How to redeem your Discount Voucher
Subject to clause 3, the Discount Amount will be applied to the Repair Costs by the Secondary FPCSA Repairer. At the time of redeeming the Discount Voucher, the Secondary FPCSA Repairer will contact FCPSA to confirm:
(a) Relevant Services were performed by a FPCSA Repairer in the 30 days prior to the Breakdown; and
(b) you were not notified of the Fault by that FPCSA Repairer.


8. Third party workshops excluded
The Discount Voucher cannot be redeemed in relation to goods or services provided at workshops or repairers that are not FPCSA Repairers, regardless of the cause.


9. Discount Voucher non-transferable and non-redeemable
The Discount Voucher may not be transferred to third parties or to new vehicles and is not redeemable for cash or refundable due to non-use during the Term.


10. Discount applies to Registered Vehicle only
The Discount Voucher may only be redeemed for Repair Costs undertaken, subject to these terms and conditions, on the Registered Vehicle.


11. General conditions of Discount Voucher
(a) If you breach any provision in these terms and conditions or in the Club Terms and Conditions, you will not be entitled to redeem your Discount Voucher.
(b) To the maximum extent permitted by law, FPCSA reserves the right to change or modify these terms and conditions at any time, subject to publication of the change on the FPCSA website.
(c) These terms and conditions form part of and are subject to the Club Terms and Conditions.


12. Disclosure of commissions
FPCSA receives a commission from any FPCSA Repairer that performs a service.


13. Australian Consumer Law
Nothing in these terms affects the statutory rights of any person under the ACL or any other applicable law, to the extent that they cannot be lawfully excluded.


14. Limitation of liability
(a) FPCSA's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance, or contemplated performance of these terms and conditions, or provision of any goods or services to or at your direction, will be limited to the your annual membership fee as a Club Member.
(b) To the maximum extent permitted by law:
(i) we exclude liability for any loss or damage suffered by you in connection with the services that are to be provided by any Third Party Providers;
(ii) you hereby release, discharge and indemnify and hold harmless FPCSA from and against any claims, damages, costs, losses and expenses based on or relating to your reliance on or use of any services provided by Third Party Providers; and
(iii) to the extent that provisions of the ACL and other applicable law provides that FPCSA cannot limit its liability in accordance with clause (i) or (ii) then to the extent permitted by law, FPCSA's liability under those provisions is limited as follows at FPCSA's option:
(A) the replacement or re-supply of equivalent goods or services; or
(B) repair of the goods; or
(C) payment of the cost of having the goods repaired or modified.


15. Acknowledgement
By entering into a contract with FPCSA you confirm that you have read and understood the terms and conditions set out above and agree to be bound by them.


16. Definitions
Terms not defined in these terms and conditions are defined in the Club Terms and Conditions. In these terms and conditions, capitalised terms are defined as follows:
ACL means the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Additional Costs has the definition given to it in clause 6(b).
Allianz means Allianz Australia Insurance Limited ABN 15 000 122 850 and its related bodies corporate.
Breakdown has the definition given to it in clause 3(a).
Club has the definition given to it in clause 1.
Club Member has the definition given to it in clause 1.
Club Terms and Conditions means the terms and conditions of the Club entered into between yourself and the Club upon becoming a Club Member.
Discount Amount has the definition given to it in clause 3.
Discount Voucher means a voucher for the redemption of a discount (in electronic, paper or any other form) provided by FPCSA in relation to these terms and conditions.
Fault means any mechanical or electrical damage, fault or issue with the Registered Vehicle, not including fair wear and tear.
FPCSA has the definition given to it in clause 1.
FPCSA Booking Service means booking a repair or service with a FPCSA Repairer through the FPCSA website at https://www.fixedpricecarservice.com.au or by telephone on 1300 915 307. Bookings made outside of business hours will be confirm the following day.
FPCSA Repairer means a FPCSA affiliated workshop or repairer as advised by FPCSA or as identified on the FPCSA website.
Registered Vehicle has the definition given to it in clause 2(b).
Relevant Service has the definition given to it in clause 3(b).
Repair Costs has the definition given to it in clause 3(e).
Secondary FPCSA Repairer has the definition given to it in clause 3(d).
Service Area means Australia, including mainland Australia, Tasmania, Phillip Island or any other area in Australia that is trafficable by a two-wheel drive recovery vehicle or any Australian island that is accessible by a two wheel drive vehicular bridge (excluding ferries)
Third Party Providers means any third party not related to FPCSA and includes the FPCSA Repairers, Allianz and any Allianz Road Side Assistance Representative.
Term has the definition given to it in clause 5.

 


Tyre Puncture Cover

Discount Voucher - Tyre Puncture Repairs
For 360Assist Platinum Package Club Members

Terms and Conditions

Discount on Tyre Puncture Repairs
Within the Fixed Price Car Service Authorised Tyre Puncture Repair Network

Current as 10th June 2016

1. Issue of Discount Voucher
The Discount Voucher is issued to 360Assist Platinum Package Club Members (Club Members) of the Fixed Price Car Service 360Assist Club (Club) operated by Fixed Price Car Service Australia Pty Ltd ACN 603 218 515 (FPCSA).


2. Conditions precedent to redemption of Discount Voucher
FPCSA will honour the Discount Voucher in accordance with these terms and conditions, subject to the following:
(a) you have registered your vehicle the subject of the Discount Voucher with FPCSA when you became a Club Member (Registered Vehicle);
(b) the Registered Vehicle is:
(i) a passenger vehicle, utility or other light vehicles which are not used in commerce;
(ii) not motor bikes, motor scooters, motor homes, rental vehicles, campers, trailers, limousines, any vehicle used for commercial purposes or vehicle manufactured to seat more than eight occupants or a similar vehicle; and
(iii) roadworthy and well maintained at all times during the Term;
(c) you live and keep the Registered Vehicle in the Service Area;
(d) you have taken all reasonable steps to protect the Registered Vehicle from breakdown and comply with the manufacturer’s servicing, operating and safety recommendations (found in the vehicle handbook, on the manufacturer’s website or obtained from any authorised service centre); and
(e) the Registered Vehicle has not been used in racing competitions, time trials, rallies, speed testing, pace making, reliability trials, street racing, sustained loss of traction, burn outs, drifting or off-road driving.


3. When does the discount apply?
The Discount Voucher entitles you to a discount of up to $90 (Discount Amount) off any Repair Costs incurred during the Term. Subject to the exclusions in clause 4, the Discount Voucher may be redeemed if the following conditions have been met:
(a) the Registered Vehicle sustains Tyre Damage as result of a Road Hazard;
(b) you contact FPCSA to book the repair with a FPCSA Repairer using the FPCSA Booking Service;
(c) the Tyre Damage is repaired by an FPCSA Repairer; and
(d) the FPCSA Repairer charged for the repair of the Tyre Damage (Repair Costs).


4. Tyre Damage excluded from Discount Voucher
The Discount Voucher does not apply to Excluded Tyre Damage, regardless of cause.


5. Term of Discount Voucher
The Discount Voucher is only valid during your 12 month Club Membership (Term). If you renew your membership, the Discount Amount for that Term does not roll-over and any amount remaining on the Discount Voucher at the completion of the Term is forfeited. A new Discount Amount will apply to the new Term.


6. Maximum total Discount Amount from FPCSA Repairers
(a) The Discount Amount is the total maximum amount that can be claimed under the Discount Voucher during the Term. The Discount Voucher may be redeemed in relation to multiple actual Repair Costs incurred by you up to the Discount Amount during the Term.
(b) Any Repair Costs exceeding the Discount Amount (Additional Costs) will be your sole responsibility. For the avoidance of doubt, FPCSA has no liability in respect of any Additional Costs regardless of the cause.


7. How to redeem your Discount Voucher
Subject to clause 3, the Discount Amount will be applied to Repair Costs at the time of booking the repair using the FPCSA Booking Service.


8. Third party workshops excluded
The Discount Voucher cannot be redeemed in relation to goods or services provided at workshops or repairers that are not FPCSA Repairers, regardless of the cause.


9. Discount Voucher non-transferable and non-redeemable
The Discount Voucher may not be transferred to third parties or to new vehicles and is not redeemable for cash or refundable due to non-use during the Term.


10. Discount applies to Registered Vehicle only
The Discount Voucher may only be redeemed for Repair Costs undertaken, subject to these terms and conditions, on the Registered Vehicle.


11. General conditions of Discount Voucher
(a) If you breach any provision in these terms and conditions or in the Club Terms and Conditions, you will not be entitled to redeem your Discount Voucher.
(b) To the maximum extent permitted by law, FPCSA reserves the right to change or modify these terms and conditions at any time, subject to publication of the change on the FPCSA website.
(c) These terms and conditions form part of and are subject to the Club Terms and Conditions.


12. Disclosure of Commissions
FPCSA receives a commission from any FPCSA Repairer that performs a service.


13. Australian Consumer Law
Nothing in these terms affects the statutory rights of any person under the ACL or any other applicable law, to the extent that they cannot be lawfully excluded.


14. Limitation of Liability
(a) FPCSA's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance, or contemplated performance of these terms and conditions, or provision of any goods or services to or at your direction, will be limited to the your annual membership fee as a Club Member.
(b) To the maximum extent permitted by law:
(i) we exclude liability for any loss or damage suffered by you in connection with the services that are to be provided by any Third Party Providers;
(ii) you hereby release, discharge and indemnify and hold harmless FPCSA from and against any claims, damages, costs, losses and expenses based on or relating to your reliance on or use of any services provided by Third Party Providers; and
(iii) to the extent that provisions of the ACL and other applicable law provides that FPCSA cannot limit its liability in accordance with clause (i) or (ii) then to the extent permitted by law, FPCSA's liability under those provisions is limited as follows at FPCSA's option:
(A) the replacement or re-supply of equivalent goods or services; or
(B) repair of the goods; or
(C) payment of the cost of having the goods repaired or modified.


15. Acknowledgement
By entering into a contract with FPCSA you confirm that you have read and understood the terms and conditions set out above and agree to be bound by them.


16. Definitions
Terms not defined in these terms and conditions are defined in the Club Terms and Conditions. In these terms and conditions, capitalised terms are defined as follows:
ACL means the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Additional Costs has the definition given to it in clause 6(b).
Club has the definition given to it in clause 1.
Club Member has the definition given to it in clause 1.
Club Terms and Conditions means the terms and conditions of the Club entered into between yourself and the Club upon becoming a Club Member.
Discount Amount has the definition given to it in clause 3.
Discount Voucher means a voucher for the redemption of a discount (in electronic, paper or any other form) provided by FPCSA in relation to these terms and conditions.
Excluded Tyre Damage means damage that is cosmetic in nature and that does not render the tyre unprovable.
FPCSA has the definition given to it in clause 1.
FPCSA Booking Service means booking the repair with a FPCSA Repairer through the FPCSA website at https://www.fixedpricecarservice.com.au or by telephone on 1300 915 307. Bookings made outside of business hours will be confirm the following day.
FPCSA Repairer means a FPCSA affiliated workshop or repairer as advised by FPCSA or as identified on the FPCSA website.
Registered Vehicle has the definition given to it in clause 2(b).
Repair Costs has the definition given to it in clause 3(d).
Road Hazard means a condition on a serviced public roadway which should not exist there, such as potholes, nails, glass, or other road debris.
Service Area means Australia, including mainland Australia, Tasmania, Phillip Island or any other area in Australia that is trafficable by a two-wheel drive recovery vehicle or any Australian island that is accessible by a two wheel drive vehicular bridge (excludes ferries)
Third Party Providers means any third party not related to FPCSA and includes the FPCSA Repairers.
Term has the definition given to it in clause 5.
Tyre Damage means a tyre on the Registered Vehicle that has been punctured or otherwise damaged to the extent that it is unsafe or prevents the ability to drive the vehicle.


Replacement Vehicle

Right2Drive replacement vehicle Terms and Conditions available here.

 


$100 Window Tinting Discount

Terms and Conditions

 Fixed Price Car Service Discounts on Car Window Tinting

Current as 6 June 2016

1. Fixed Price Car Service 360Assist Club ('the 360Assist Club') is operated by Fixed Price Car Service Australia Pty Ltd ACN 603 218 515 .

2. The Terms of Service for Fixed Price Car Service 360Assist Club apply to the provision of the Fixed Price Car Service Discounts on Tinting club member service.

3. The Fixed Price Car Service Discounts on Car Window Tinting is offered to you as a part of the Fixed Price Car Service 360Assist Club service.

Description

4. Fixed Price Car Service Discounts on Window Tinting provides you with a non-transferable discount voucher for up to a $100 on a full car window tint of Octane tint at Tint-a-Car.

5. Fixed Price Car Service Discounts on Tinting will entitle you to a maximum discount of up to $100. Any amount above $100 that you are charged by Tint-a-Car will be your responsibility

Eligibility

6. In order to be eligible to claim the Fixed Price Car Service Discounts on Tinting, your vehicle must satisfy the 'Eligibility Criteria' set out in the Fixed Price Car Service 360Assist Club Terms of Service.

7. You must make your claim for Fixed Price Car Service Discounts on Tinting during your 12 month 360Assist Club Membership period.

8. The Fixed Price Car Service Discounts on Tinting will only be available when:

    a) You purchase the Octane Tint.

    b) The tint is available and in stock at the time you make your claim; and

    c) You purchase a full car window tint.

9. Fixed Price Car Service Discounts on Tinting will only be available at Tint-a-Car.

10. This Benefit will not be provided for window tinting purchased anywhere other than Tint-a-Car.

11. Fixed Price Car Service Discounts on Tinting is a personal benefit and applies only to the vehicle that has been registered with us at time of your membership application.

12. The discount voucher may not be transferred to third parties or to new vehicles and is not redeemable for cash or refundable due to non-use during the Membership year.

How to Claim

13. To make a claim for the Fixed Price Car Service Discounts on Tinting, you must claim by telephone Tint-a-Car on 13 74 67 and quoting your discount voucher.

14. Failure to follow our claim process set out in Clause 13 will result in us not being able to provide you with the Fixed Price Car Service Discounts on Tinting. If you arrange the purchase of tinting not in accordance with our claims process, the service will not be covered by your 360Assist Club Membership and Fixed Price Car Service will not be liable to you for it.

Conditions

15. If you breach any Clause in this Terms and Conditions document or in the Terms of Service for Fixed Price Car Service 360Assist Club, you will not be entitled to claim the Fixed Price Car Service Discounts on Tinting.

16. You will not be eligible for the Fixed Price Car Service Discounts on Tinting unless you take all reasonable steps to protect your vehicle and comply with the manufacturer’s servicing, operating and safety recommendations. This information can be found in the vehicle handbook, on the manufacturer’s website or obtained from any authorised service centre.

17. You will not be eligible for the Fixed Price Car Service Discounts on Tinting if your vehicle is used in racing competitions, time trials, rallies, speed testing, pace making, reliability trials, street racing, sustained loss of traction, burn outs, drifting or used off road.

18. Fixed Price Car Service reserves the right to change or modify these Terms and Conditions at any time.

 


$100 Tyre Discount

Discount Voucher - Tyres from Road Runner

For All Club Members

Terms and Conditions

Discount on Tyres from Road Runner

Current as 6 June 2016

1. Issue of Discount Voucher
The Discount Voucher is issued to all members (Club Members) of the Fixed Price Car Service 360Assist Club (Club) operated by Fixed Price Car Service Australia Pty Ltd ACN 603 218 515 (FPCSA), regardless of whether Club Members have the 360Assist Platinum Package or the 360Assist Essentials Package.


2. Conditions precedent to redemption of Discount Voucher
FPCSA will honour the Discount Voucher in accordance with these terms and conditions, subject to the following:
(a) you have registered your vehicle, the subject of the Discount Voucher, with FPCSA when you became a Club Member (Registered Vehicle);
(b) the Registered Vehicle is:
(i) a passenger vehicle, utility or other light vehicles which are not used in commerce;
(ii) not motor bikes, motor scooters, motor homes, rental vehicles, campers, trailers, limousines, any vehicle used for commercial purposes or vehicle manufactured to seat more than eight occupants or a similar vehicle; and
(iii) roadworthy and well maintained at all times during the Term;
(c) you live and keep the Registered Vehicle in a Service Area covered by RoadRunner;
(d) you have taken all reasonable steps to protect the Registered Vehicle from breakdown and comply with the manufacturer’s servicing, operating and safety recommendations (found in the vehicle handbook, on the manufacturer’s website or obtained from any authorised service centre); and
(e) the Registered Vehicle has not been used in racing competitions, time trials, rallies, speed testing, pace making, reliability trials, street racing, sustained loss of traction, burn outs, drifting or off-road driving.


3. When does the discount apply?
The Discount Voucher entitles you to a discount of up to $100 (Discount Amount) off any Tyre Costs incurred during the Term. The Discount Voucher may be redeemed if the following conditions have been met:
(a) you purchase a complete set of four identical tyres that are in stock with Road Runner (Tyres) for your Registered Vehicle and have them fitted to your Registered Vehicle by Road Runner; and
(b) Road Runner charged for the cost of the Tyres (Tyre Costs).


4. Term of Discount Voucher
The Discount Voucher is only valid during your 12 month Club Membership (Term). If you renew your membership, the Discount Amount for that Term does not roll-over and any amount remaining on the Discount Voucher at the completion of the Term is forfeited. A new Discount Amount will apply to the new Term.


5. Maximum total Discount Amount from Road Runner
(a) The Discount Amount is the total maximum amount that can be claimed under the Discount Voucher during the Term. The Discount Voucher may be redeemed in relation to multiple actual Tyre Costs incurred by you up to the Discount Amount during the Term.
(b) Any Tyre Costs exceeding the Discount Amount (Additional Costs) will be your sole responsibility. For the avoidance of doubt, FPCSA has no liability in respect of any Additional Costs regardless of the cause.


6. How to redeem your Discount Voucher
You will be provided with the Discount Voucher as a part of your welcome pack upon becoming a Club Member and upon renewal of the Club membership. Subject to clause 3, the Discount Voucher must be redeemed with Road Runner when you pay for the Tyre Costs.


7. Third party workshops excluded
The Discount Voucher cannot be redeemed in relation to goods or services provided at workshops or repairers that are not Road Runner, regardless of the cause.


8. Discount Voucher non-transferable and non-redeemable
The Discount Voucher may not be transferred to third parties or to new vehicles and is not redeemable for cash or refundable due to non-use during the Term.


9. Discount applies to Registered Vehicle only
The Discount Voucher may only be redeemed for Tyre Costs associated, subject to these terms and conditions, on the Registered Vehicle.


10. General conditions of Discount Voucher
(a) If you breach any provision in these terms and conditions or in the Club Terms and Conditions, you will not be entitled to redeem your Discount Voucher.
(b) To the maximum extent permitted by law, FPCSA reserves the right to change or modify these terms and conditions at any time, subject to publication of the change on the FPCSA website.
(c) These terms and conditions form part of and are subject to the Club Terms and Conditions.


11. Australian Consumer Law
Nothing in these terms affects the statutory rights of any person under the ACL or any other applicable law, to the extent that they cannot be lawfully excluded.


12. Limitation of liability
(a) FPCSA's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance, or contemplated performance of these terms and conditions, or provision of any goods or services to or at your direction, will be limited to the your annual membership fee as a Club Member.
(b) To the maximum extent permitted by law:
(i) we exclude liability for any loss or damage suffered by you in connection with the services that are to be provided by any Third Party Providers;
(ii) you hereby release, discharge and indemnify and hold harmless FPCSA from and against any claims, damages, costs, losses and expenses based on or relating to your reliance on or use of any services provided by Third Party Providers; and
(iii) to the extent that provisions of the ACL and other applicable law provides that FPCSA cannot limit its liability in accordance with clause (i) or (ii) then to the extent permitted by law, FPCSA's liability under those provisions is limited as follows at FPCSA's option:
(A) the replacement or re-supply of equivalent goods or services; or
(B) repair of the goods; or
(C) payment of the cost of having the goods repaired or modified.


13. Acknowledgement
By entering into a contract with FPCSA you confirm that you have read and understood the terms and conditions set out above and agree to be bound by them.


14. Definitions
Terms not defined in these terms and conditions are defined in the Club Terms and Conditions. In these terms and conditions, capitalised terms are defined as follows:
ACL means the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Additional Costs has the definition given to it in clause 5(b).
Club has the definition given to it in clause 1.
Club Member has the definition given to it in clause 1.
Club Terms and Conditions means the terms and conditions of the Club entered into between yourself and the Club upon becoming a Club Member.
Discount Amount has the definition given to it in clause 3.
Discount Voucher means a voucher for the redemption of a discount (in electronic, paper or any other form) provided by FPCSA in relation to these terms and conditions.
FPCSA has the definition given to it in clause 1.
Registered Vehicle has the definition given to it in clause 2(b).
Road Runner means Road Runner Tyres
Service Area means an area of Australia as detailed here
Third Party Providers means any third party not related to FPCSA and includes the Road Runner.
Term has the definition given to it in clause 4.
Tyre has the definition given to it in clause 3(a).
Tyre Costs has the definition given to it in clause 3(b).

360Assist Packages


360Assist Platinum
Membership Card

This package includes everything that you need to keep your car on the road.
Valued up to $1,500.00


360Assist Essentials
Membership Card

This package includes the most essential services and discounts to keep your car moving.
Valued up to $900.00

All packages valid for 12 months, Australia-wide

Compare Packages

Need assistance?

Call Fixed Price Car Service
1300 915 307