Wallard Automotive - Thornbury

Wallard Automotive

4.7 • 7 reviews
Wallard Automotive workshop gallery image
21 Years in Operation
21 Years in Operation
2 Qualified Staff
2 Qualified Staff
4 Service Bays
4 Service Bays
4 Years a Member
4 Years a Member

About Brett & the team

Brett is the Workshop Manager
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Our reputation as a reliable automotive repairer has grown within the Bulleen community and surrounding suburbs. Since establishing ourselves we have focused on customer service and professional repairs. The success of our business has been heavily influenced by our business focus. We are proud that our customers keep returning, time and time again because they know they’ll get a repairer that they can trust.

We will go the extra mile for you, involving you throughout the repair process and keeping you updated. Drop in today and we can provide you with a detailed quote on repair and explain it to you in simple terms. At Wallard Automotive, we are also a proud environmentally friendly business. Our team ensures all old tyres and oil filters are passed on to be recycled instead of disposed.

Services

Logbook & Basic Servicing
Air Conditioning
Batteries
Brakes
Clutch
Cooling
Auto Electrical
Engine
Pre-Purchase Inspections
Roadworthy & Safety Certificates
Suspension / Steering
Timing Belt/Chain
Transmission
Tyre
Installation
Wheel Repair
Differential
Auto Trimming
Scratch & Dent
Locksmith
Miscellaneous

Location

10 Theobald Street, Thornbury, VIC

Amenities

In Store

Waiting Lounge
Drop Off Service
Tea & Coffee Facilities
Service Warranty
Key drop off box

Trading Hours

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

Payment Methods

Cash (in store only)
Cash (in store only)
EFTPOS (in store only)
EFTPOS (in store only)
Visa
Visa
Mastercard
Mastercard
Afterpay
Afterpay
humm
humm
Zip
Zip

Reviews

4.7

7 reviews
5 stars
64 stars
03 stars
12 stars
01 star
0
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JayHonda CR-V
5 • 18th May 2022
These guys were great, efficient, timely, and honest in their communication. I had my timing belt and water pump changed, and a few other things that had to be fixed in the process. It was a very expensive ordeal as they charged 110 per hour for 'labour work' which I thought was unfair, although they have a pretty large garage and a lot of seemingly expensive equipment, so probably some big overheads, great service, would recommend.
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DominicLexus NX
5 • 8th Feb 2022
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KieraVolkswagen Polo
5 • 22nd Oct 2021
Professional, and explained the service and informed me what would likely be needed next time. Price was as quoted (or slightly less). My car is running really nicely afterwards. Thanks to the team at Wallard Automotive. I will definitely be back!
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PinaHonda CR-V
5 • 29th Apr 2021
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DarrylMitsubishi ASX
3 • 4th Jun 2020
Although significantly more expensive, I selected this automotive business expecting a superior service and was very disappointed. There were no detailed records or feedback provided on the work that was performed (as per the customer information service booklet/logbook). For example, I inquired about my remaining brakes life and was advised - they should be okay, this car generally last for 60,000 km. When challenged further for my vehicle specifics the manager spoke to the mechanic and came back with comments supporting his findings - this is not what I was wanting. The manager failed to understand I wanted something recorded as a percentage as many other businesses freely provide. The mechanic also failed to reset my service display inside the car and sign my logbook. The business has a lot to learn about providing adequate records and documentation as part of the service cost. Finally, my included vacuum could only be summarised as a token clean job.